SPECIALISTS IN
VEHICLE RENTAL

Which van are you interested in hiring?

TEARS VAN HIRE FREQUENTLY ASKED QUESTIONS

How old do I need to be to hire a van?
Drivers must be aged between 21 and 69 years of age and held a full driving license for at least 3 years. Drivers are required to hold the relevant categories on your license for the van they will be hiring.
Can I hire a van with points on my license?
Drivers with points on their license are required to declare this when they book. Contact us for more information.
Do I need to pay a deposit on the van?
Yes a deposit of £500 is required prior to collection of your van. You may be able to reduce the deposit to £100 by payment of an excess waiver. The deposit is refunded to yourself as long as the condition of the van upon return is acceptable.
What do I need to bring when hiring a van?
Each and every driver of the van will be required to bring:
  • Driving license
  • National Insurance number or DVLA Check Code
  • 2 forms of printed ID (ie. bank statement or utility bill) to verify your current address.
You will also be required to pay any outstanding costs.
Can I add additional drivers?
Yes, through prior arrangement. A £5 charge is applied for extra drivers and they will have to provide and fill out the relevant documentation.
Is there a mileage charge?
No. We allow unlimited mileage.
What areas do we cover?
We are based in Sutton Bridge, Spalding, Lincolnshire, but our vans are driven all over the UK and abroad.
Can I drive the van abroad?
Yes, via prior arrangement. Drivers taking the van overseas must be between 25 and 69 years of age, holding a valid driving license for at least 3 years. Additional charges may apply.
What is the insurance excess?
In the event of an insurance claim the hirer will be liable to the current excess of £500. However, the excess can be reduced to £100 by payment of a damage waiver. (Drivers under 25 and holders of International Licences excess £500)
Can the van be delivered to me?
Due to covid we are currently not offering collection or delivery
How old are your vans?
All our vans are less than 4 years old.
What do I do if the van breaks down?
Call our 24 hour breakdown service on 01406 350218. Alternatively, call 01406 359369. We will arrange roadside assistance or recovery nationwide.
What do I do in the event of an accident?
You must contact Tears Rental on 01406 350218 or 01406 359369 and alert us straight away, get all the details of other party involved in the accident and any witnesses - photos where possible are great help - note location, date, time and any other information that will be helpful.
Tears van rental
Tears van rental
Tears van rental
Tears van rental
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